Privacy Policy

Last updated: July 29, 2026

CDC Eagle Marketing, LLC, doing business as Eagle One Marketing ("Eagle One," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our websites, including eagle-one-marketing.com and eagleonemktg.com, contact us, request travel dates, or opt in to receive text messages from us.

What information is collected

We collect personal information that you voluntarily provide when you contact us, complete a form, call, email, or opt in to receive text messages. This includes:

• Contact information such as your name, email address, and phone number.
• Travel and booking details such as your requested dates, destination preferences, party size, and any questions about a tour package.
• SMS opt-in data including your phone number, the consent record, and the timestamp of your opt-in.
• Website analytics and device information such as IP address, browser type, pages visited, and referring URLs, collected via cookies and similar technologies.

How data is used

We use the information we collect to:

• Respond to your inquiry and check availability with the relevant resort property.
• Present package details, inclusions, terms, and any refundable hold before you book.
• Process your reservation and related transactions.
• Send booking confirmations, date updates, and pre-travel reminders.
• Communicate with you by SMS if you have opted in to receive text messages.
• Improve our website, our service, and the overall customer experience.
• Comply with applicable legal and regulatory obligations.

SMS opt-in details

By providing your phone number and checking the SMS consent box on our contact form, you agree to receive transactional and informational text messages from CDC Eagle Marketing, LLC (DBA Eagle One Marketing). These messages may relate to your booking inquiry, availability and date confirmations, reservation confirmations, pre-travel reminders, and customer service follow-ups.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply through your wireless carrier.
• Reply STOP at any time to unsubscribe from text messages.
• Reply HELP for assistance.
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive SMS is not a condition of purchasing any goods or services.

How we share information

We share personal information only as needed to deliver the service you have asked for, and never in a way that conflicts with the SMS commitment above. Specifically, we may share information with:

• Resort and property partners, to check availability and complete a reservation you have requested.
• Service providers that operate our systems on our behalf, such as our customer relationship management platform, telephony provider, and payment processor. These providers may use your information only to perform services for us.
• Legal and regulatory recipients, where disclosure is required by law, subpoena, or to protect our rights.

We do not sell your personal information.

Call recording

Calls with our team may be recorded and transcribed for quality assurance, training, dispute resolution, and compliance recordkeeping. Where a call is recorded, you will be notified at the start of the call and may ask that the recording be stopped or that the call be handled another way. Recordings are stored securely and retained in line with the retention period described below.

Payment information

If a reservation requires a deposit or a refundable incidentals hold, payment card details are collected through a secure entry process and transmitted directly to our payment processor. Call recording is paused while card details are entered. We do not store full payment card numbers on our systems.

Cookies & tracking

Our website may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and device. This may include your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.

We use this information to analyze website traffic, understand user preferences, improve functionality, and enhance your experience. You can adjust your browser settings to refuse or delete cookies; some features of our website may not function properly without them. Our contact form is embedded from our customer relationship management provider and may set cookies from that provider's domain when the form loads.

Data security practices

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. This includes secure data storage, encrypted communications where applicable, and access controls.

While we take these precautions, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

Your rights

You have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information, subject to legal and contractual obligations.
• Unsubscribe from SMS messages by replying STOP to any text message at any time.
• Opt out of email communications by following the unsubscribe link in any marketing email.
• Request information about how we process your data.

To exercise any of these rights, contact us using the details below.

Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records and call recordings are retained as required for compliance purposes.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact us immediately and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us: